I joined curves March 11,2005 and chose to pre-pay for the year . The cost was $313.00. I went in to cancel and talked with the owner. At first she said I owed her $77.40 to cancel and I said that I had prepaid. She then said I would be refunded $130.50. I went in 0n 8/31/05.
I called on Friday to see if my check had been mailed and an employee checked with the owner and told me it had. I called back on wed. and spoke with the owner and she said I should have received it.I dicussed with her that the check must have been lost and could she put a stop on it and reissue me another one . She agreed and I was to pick it up the next day.
I went in to curves and a envelope was on the counter for me. I opened it when I got in my car. Wow what a surprise I got.
Let me say this when I joined I was not given a copy of my contract that I signed.
I received three different things. The first was a letter telling me that she had contacted her attorney and he informed her that she was under no obligation to reimburse me any funds.But that she sent to me on 8/31/05 a check for $40.00. A cancellation fee was charged for cancellation prior to 12 months.
The next letter was a paper telling me that I had paid in full for 1yr in the amount of $313.00 and that I was caneling my membership prior to a 1yr commitment.The following is a break down on reimbursement.
march-aug 26.10 per month paid, sept 26.10 paid -30day cancellation notice.
You did not complete your 12 month contract so there is a $12.90 per month used charge. The $12.90 is the difference between a monthly membership at $39.00and your discounted membership.
(39x7=$273, $313.00-$273 = $40.00)
The third letter was a copy of my contract . Under service fees /1st month dues she wrote in $29.00 and then marked it out and wrote Amt paid $313.00. Under the membership options she crossed it out. But when she mailed a copy of the contact to me she highlighted the part about monthly draft. This does not apply to me I paid in full.
I told her that since I was only getting $40.00 back that I was not cancelling my membership. Still havent received a check from her. But if I do I told her I would return it to her.
Do you have any input for me on this ??????